Effective Date: 29 March 2025
Welcome to Inklets! These terms outline your rights and responsibilities when using our website, placing an order, or interacting with our services.
1. What does Inklets do?
Inklets is a Nigerian-based online print shop offering custom printing and delivery of:
- Banners, brochures, flyers
- Notepads, calendars, and stickers
- T-shirts, branded merch, and corporate gifts
- Wedding and event stationery
- And much more!
Orders are placed online and fulfilled via our trusted production and delivery network.
2. Who can use Inklets?
You must:
- Be at least 18 years old (or have parental consent)
- Provide accurate contact, billing, and delivery info
- Keep your login details safe
We may suspend accounts for misuse or false information.
3. How do orders work?
- Orders begin processing once full payment is received.
- Once production starts, changes or cancellations may not be possible.
- Estimated turnaround times are shown at checkout or sent via email.
- We may substitute out-of-stock items with equal-quality alternatives if needed.
4. How do payments work?
- All prices are in Nigerian Naira (₦) and include taxes.
- Payment methods: card, bank transfer, or approved digital wallets.
- No production begins until payment is confirmed.
- Fraudulent chargebacks may result in account suspension.
5. What should I know about delivery?
- We deliver nationwide in Nigeria.
- Delivery timeframes are estimates and may vary.
- Risk and ownership pass to you once the order is dispatched.
- Report missing/damaged items within 7 days of expected delivery.
6. Can I return or get a refund?
Because most of our products are custom-made:
- All sales are final.
- Refunds or replacements are only available for defective or incorrect items.
- Claims must be submitted within 7 days of delivery, including photos and order details.
Check out our full Return and Refund Policy for more.
7. Who owns the designs and content?
You own your content:
- You retain rights to any designs you upload.
- You allow us to use your content to fulfill your order.
- You confirm you have the legal right to use it.
We own our platform:
- All text, logos, code, designs, and content on our website are owned by Inklets.
- Don’t copy, reproduce, or reuse our content without permission.
8. What can’t I do on Inklets?
Please don’t:
- Upload anything illegal, harmful, or infringing.
- Use Inklets for any fraudulent or harmful activity.
- Try to hack, overload, or misuse our systems.
9. What are the limits of Inklets’ responsibility?
We are not liable for:
- Lost profits or data
- Delays caused by third parties or force majeure
- Mistakes from content you submitted
Our maximum liability is limited to the value of the affected order.
10. Will I be responsible for anything?
Yes. You agree to indemnify Inklets (and our team) from any issues that arise due to:
- Your misuse of our site
- Content you uploaded that infringes on others’ rights
- Breaches of these Terms
11. How do you handle privacy?
Your information is used only to:
- Process your order
- Improve our services
- Communicate with you
Check out our full Privacy Policy for more.
12. How are disputes resolved?
- First, we’ll try to resolve things amicably.
- If not, disputes will be handled via arbitration at Lagos Multi-Door Courthouse (LMDC).
- Arbitrator will be mutually appointed or by LMDC if both parties can’t agree.
- Each party covers its own legal costs.
- Arbitration is binding.
13. Can these Terms change?
Yes. We may update these Terms as needed.
- Changes will be posted here with the new effective date.
- Continued use of our site means you accept the changes.
14. What happens if part of this document is invalid?
If any part of these Terms is declared invalid or unenforceable, the rest still applies.