Inklets Printing Solutions (“we”, “our”, “us”, or “Inklets”) respects your privacy and is fully committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and process any personal data you provide to us, or that we collect from you, in connection with your use of our website, mobile platforms, and print-on-demand services (collectively, “Services”).
We process your data in accordance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable data protection regulations enforced by the National Information Technology Development Agency (NITDA).
1. Information We Collect
Depending on your interaction with us, we may collect the following personal data:
– Identifiers (name, email address, phone number, postal address)
– Payment Information (billing details, partial card data)
– Commercial Information (purchase history, preferences)
– Device Information (IP address, browser, cookies)
– Location Data (non-precise geolocation)
– Communication Content (inquiries, reviews, support messages)
– Identity Documents (for account verification)
2. How We Collect Your Data
We collect your data:
– Directly from you when you register, place an order, or contact us
– Through cookies and analytics tools on our website
– From social media platforms when you engage with us
– From third-party service providers working with us
3. How We Use Your Data
We use your data for the following purposes:
– To provide and deliver our Services
– To verify your identity and process payments
– To offer customer support
– To comply with Nigerian laws and regulatory requirements
– For marketing and service improvement (with your consent)
– To protect against fraud and ensure service security
4. Your Rights Under Nigerian Law
As a user in Nigeria, you have the following rights:
– Right to access your personal data
– Right to correct inaccurate data
– Right to deletion (where applicable)
– Right to withdraw consent
– Right to lodge a complaint with NITDA
5. Sharing Your Data
We may share your data with:
– Service providers and partners assisting in service delivery
– Payment processors and logistics providers
– Regulatory authorities if legally required
We ensure that any third parties are bound by confidentiality and data protection obligations.
6. Data Security
We implement reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, disclosure, loss, or alteration.
7. Data Retention
We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law.
8. Contact Information
If you have any questions, complaints, or requests regarding your personal data, please contact us at: info@inklets.com.ng